Cargo Claims Services

Prompt and Professional Handling

Non-delivered or damaged goods. Cargo-related crime. Natural disasters. Evolving geopolitical concerns. An ever-changing global business environment makes even the most well-protected supply chain vulnerable.

If a loss does occur, FM Global Cargo has worldwide capabilities to get your claim resolved promptly and fairly.

Following a loss, our staff of cargo claims specialists and cargo adjusters work with you to: 

  • Evaluate the extent and cause of loss
  • Provide advanced or partial payment
  • Support efforts to recoup costs through subrogation
  • Assist you with all aspects of your claim and help you resolve any disputes

Once your claim is resolved, FM Global Cargo may provide in-depth, post-loss analysis to determine what went wrong and establish solutions to mitigate future risk.

FILE A CARGO CLAIM

Download our claims filing procedures form to begin the claims process and find the appropriate cargo claims specialist.

Report a Cargo Loss

Cargo Client Web Site

Cargo Client Website

Streamline the shipping process by generating or cancelling marine policy certificates, using our secure online system.