From assessing risk, to responding to loss, to supporting recovery, you’ll have a client service team who knows you—and knows you well. Right from the start, we work to understand your business and your specific risk exposures. Consultations and site evaluations of your facilities can bring to light any issues that could put your business at risk, with findings provided in a detailed Risk Report.
Our Client Service Process is a cooperative effort to define a mutual path for success aligning our services to meet your business and risk management objectives. This process gives you a clear view of where we’ve been and where we’re going, all with the goal to keep your business resilient over time.
Direct access to our experts throughout the company provides you with the one-to-one property loss prevention analysis you need to stay resilient, and peace of mind knowing that mutual success is the key to our partnership. It’s no wonder so many clients see our services as invaluable to their property risk management team.
Our relationships in action
FM Global has been redefining resilience for 185 years and helping our clients do the same. See how our client partnerships are about a lot more than risk improvement or closed recommendations, and how we continually redefine resilience together.
- Campari Group: Continually builds a risk improvement culture inspired by visits to the Research Campus and Learning Center.
- Catalent: Partnering on an expansion needed to support 80 COVID-19 related compounds and future products.
- Parkdale, Inc.: Overcoming the logistical challenges of distributing masks and gowns.
- United Therapeutics Corporation: Putting patients first by installing sprinklers and other risk improvements.